Consumer market study on the functioning of the real estate services for consumers in the European Union (Registro nro. 171136)

Detalles MARC
000 -LEADER
fixed length control field 02404nam a22002417a 4500
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
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008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220202s2019 eu |||||s||||i00||0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-92-9200-889-5
035 ## -
-- 34728
040 ## - CATALOGING SOURCE
Original cataloging agency vLex
090 ## -
-- 12900
-- 12900
245 00 - TITLE STATEMENT
Title Consumer market study on the functioning of the real estate services for consumers in the European Union
Medium [Recurso electrónico] :
Remainder of title Final report
256 ## -
-- Servicio en línea
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Bruselas:
Name of publisher, distributor, etc European Union Publications Office,
Date of publication, distribution, etc 2019
300 ## - PHYSICAL DESCRIPTION
Extent 1 recurso electrónico
500 ## - GENERAL NOTE
General note The real estate services market is underperforming in terms of consumer protection, an area the EU monitors and emphasizes. It is a complex sector, with several parties involved on convoluted processes with information asymmetries. This study explores regulation, practices, problems and understandings between all parties in the sector. Although practices and legal frameworks vary across countries in scope, common trends emerge. Processes and practices are problematic across the EU. Transparency of information, its clarity and comparability remain a challenge as consumers consider it difficult to obtain and understand, or insufficient. Similarly, information on agent’s fees and costs is not easily conveyed. Most frequent problems referred to hidden costs, terms and conditions that were too complex or unclear, and missing or misleading information on properties. These challenges were heightened in the case of cross-border transactions, and even if consumers seemed confident in national markets, this was not the case when dealing with transactions abroad. Consequently, the consumer experience is unsatisfactory, with the demand side of the market being more prone to experience problems. And although several mechanisms exist for consumers to formally raise a complaint very few do so and only a minority are aware of their consumer rights.
506 1# - RESTRICTIONS ON ACCESS NOTE
Terms governing access Disponible solo en los productos indicados
Authorized users vLex Global
-- vLex Global (Academic Edition, excluding Law Schools)
-- vLex Global (U.S. Academic Edition, Law Schools)
-- vLex Global (U.S. Academic Edition, excluding Law Schools)
-- vLex Global (Academic Edition, Law Schools)
650 04 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Derecho Comunitario
Geographic subdivision Unión Europea
740 0# -
-- vLex Libros (Servicio en línea)
856 40 - LOCALIZACIÓN Y ACCESO ELECTRÓNICO
Identificador Uniforme del Recurso (URI/URL) https://app.vlex.com/#/sources/34728
942 ## -
-- RAA
999 ## -
-- 171136
-- 171136

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