Consumer market study on the functioning of the real estate services for consumers in the European Union (Registro nro. 171136)
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fixed length control field | 02404nam a22002417a 4500 |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
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008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 220202s2019 eu |||||s||||i00||0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 978-92-9200-889-5 |
035 ## - | |
-- | 34728 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | vLex |
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-- | 12900 |
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245 00 - TITLE STATEMENT | |
Title | Consumer market study on the functioning of the real estate services for consumers in the European Union |
Medium | [Recurso electrónico] : |
Remainder of title | Final report |
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-- | Servicio en línea |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Bruselas: |
Name of publisher, distributor, etc | European Union Publications Office, |
Date of publication, distribution, etc | 2019 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 1 recurso electrónico |
500 ## - GENERAL NOTE | |
General note | The real estate services market is underperforming in terms of consumer protection, an area the EU monitors and emphasizes. It is a complex sector, with several parties involved on convoluted processes with information asymmetries. This study explores regulation, practices, problems and understandings between all parties in the sector. Although practices and legal frameworks vary across countries in scope, common trends emerge. Processes and practices are problematic across the EU. Transparency of information, its clarity and comparability remain a challenge as consumers consider it difficult to obtain and understand, or insufficient. Similarly, information on agents fees and costs is not easily conveyed. Most frequent problems referred to hidden costs, terms and conditions that were too complex or unclear, and missing or misleading information on properties. These challenges were heightened in the case of cross-border transactions, and even if consumers seemed confident in national markets, this was not the case when dealing with transactions abroad. Consequently, the consumer experience is unsatisfactory, with the demand side of the market being more prone to experience problems. And although several mechanisms exist for consumers to formally raise a complaint very few do so and only a minority are aware of their consumer rights. |
506 1# - RESTRICTIONS ON ACCESS NOTE | |
Terms governing access | Disponible solo en los productos indicados |
Authorized users | vLex Global |
-- | vLex Global (Academic Edition, excluding Law Schools) |
-- | vLex Global (U.S. Academic Edition, Law Schools) |
-- | vLex Global (U.S. Academic Edition, excluding Law Schools) |
-- | vLex Global (Academic Edition, Law Schools) |
650 04 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Derecho Comunitario |
Geographic subdivision | Unión Europea |
740 0# - | |
-- | vLex Libros (Servicio en línea) |
856 40 - LOCALIZACIÓN Y ACCESO ELECTRÓNICO | |
Identificador Uniforme del Recurso (URI/URL) | https://app.vlex.com/#/sources/34728 |
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-- | 171136 |
-- | 171136 |
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