Restrepo Torres, Marta Lucía, <br/><br/>
Mística por el cliente :  caso Colpatria sobre CRM y gestión de clientes / 
Marta Lucía Restrepo Torres. 
 - 1 online resource :  illustrations. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9789588722382 9588722381 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Colpatria (Firm)--Administration.<br/>Colpatria (Firm)--Customer services.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking--Customer services--Evaluation.--Colombia--Bogotá<br/>Customer relations--Management.--Colombia--Bogotá
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HG2910.B64 ebook 
<br/><br/><label>Dewey Class. No.: </label>332.109861