Harrington, H. James <br/><br/>
Business process improvement : the breakthrough strategy for total quality, productivity and competitiveness / H. J. Harrington 

 - New York : McGraw-Hill 
 - 274 p. 
<br/><br/> Incluye bibliografía e índice 
<br/><br/><label>ISBN: </label>0-07-026768-5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. CONTROL DE CALIDAD \ 2. ADMINISTRACION DE LA PRODUCCION - CONTROL DE CALIDADÌ
<br/><br/><label>Dewey Class. No.: </label>658.562 H311b