Global cases in benchmarking : best practices from organizations around the world / ed. Robert C. Camp 

 - Wisconsin : ASQ Quality 
 - 640 p. 
<br/><br/> Included index 
<br/><br/><label>ISBN: </label>0-87389-388-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>1. CONTROL DE CALIDAD
<br/><br/><label>Dewey Class. No.: </label>658.562 G562c