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| 001 | DIGFCEDIT006 | ||
| 003 | NyNyDIG | ||
| 008 | 221110s2014 sp a o 000 0 spa d | ||
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| 035 | _a(OCoLC)1352724481 | ||
| 040 |
_aDGITA _beng _erda _epn _cDGITA |
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_a9788415781851 _qeBook |
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| 020 | _z9788415781172 | ||
| 050 | 1 | 4 | _aHF5415.5 ebook |
| 100 | 1 |
_aLozano Pérez, José Luis, _eauthor. |
|
| 245 | 1 | 0 |
_aBuenos días, ¿En qué puedo ayudarle? : _bcómo llegar al corazón del cliente / _cJosé Luís Lozano Pérez, Francisco Bonora Xerri. |
| 264 | 1 |
_aMadrid : _bFC Editorial, _c[2014] |
|
| 300 |
_a1 online resource : _billustrations. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_acomputer _bc _2rdamedia |
||
| 338 |
_aonline resource _bcr _2rdacarrier |
||
| 347 |
_atext file _2rdaft |
||
| 347 | _bEPUB | ||
| 588 | 0 | _aOnline resource; title from ePub title page (Digitalia, viewed November 10, 2022) | |
| 650 | 0 | _aSupervision of employees. | |
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 |
_aCustomer services _xManagement. |
|
| 655 | 0 | _aElectronic books. | |
| 700 | 1 |
_aBonora Xerri, Francisco, _eauthor. |
|
| 776 | 0 | 8 |
_iPrint version: _aLozano Pérez, José Luis. _tBuenos días, ¿En qué puedo ayudarle?. _dMadrid : FC Editorial, 2012 _z9788415781172 |
| 791 | 2 |
_aDigitalia (Firm), _edistributor. |
|
| 793 | 0 |
_gDigitalia eBook Collection: _aFC Editorial |
|
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_3Digitalia Hispánica _uhttps://www.digitaliapublishing.com/a/37890/ |
| 910 | _aPremium collection: 2022 | ||
| 942 | _cRAA | ||
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_c121331 _d121331 |
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