| 000 | 01824nam a2200457Ii 4500 | ||
|---|---|---|---|
| 001 | DIGDISANT0610 | ||
| 003 | NyNyDIG | ||
| 006 | m o d | ||
| 007 | cr ||||||||||| | ||
| 008 | 240304s2022 sp a ob 001 0 spa d | ||
| 035 | _a(OCoLC)1426283929 | ||
| 040 |
_aDGITA _beng _erda _epn _cDGITA |
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| 020 |
_a9788490524220 _q(libro electrónico) |
||
| 020 |
_z9788487189968 _q(libro en papel) |
||
| 041 | 1 |
_aspa _hspa |
|
| 050 | 1 | 4 | _aHF5415.5 ebook |
| 082 | 0 | 4 |
_a658.812 _223 |
| 100 | 1 |
_aCottle, David W., _eauthor. |
|
| 240 | 1 | 0 |
_aClient-centered service. _lSpanish |
| 245 | 1 | 3 |
_aEl servicio centrado en el cliente : _bcómo lograr que regresen y sigan utilizando sus servicios / _cDavid W. Cottle. |
| 264 | 1 |
_a[Madrid, España] : _bEdiciones Díaz de Santos, _c[2022] |
|
| 300 |
_a1 online resource : _billustrations. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_acomputer _bc _2rdamedia |
||
| 338 |
_aonline resource _bcr _2rdacarrier |
||
| 347 |
_atext file _2rdaft |
||
| 347 | _bPDF | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 588 | 0 | _aOnline resource; title from PDF title page (Digitalia, viewed March 4, 2024) | |
| 650 | 0 | _aCustomer services. | |
| 650 | 0 |
_aProfessions _xMarketing. |
|
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aQuality control. | |
| 700 | 1 |
_iTranslation of: _aCottle, David W. _tClient-centered service. |
|
| 791 | 2 |
_aDigitalia (Firm), _edistributor. |
|
| 793 | 0 |
_gDigitalia eBook Collection: _aDíaz de Santos |
|
| 776 | 0 | 8 |
_iPrint version: _aCottle, David W. _sClient-centered service. Spanish. _tServicio centrado en el cliente. _d[Madrid, España] : Ediciones Díaz de Santos, [1991] _z9788487189968 |
| 856 | 4 | 0 |
_3Digitalia Hispánica _uhttpss://www.digitaliapublishing.com/a/136582/ |
| 910 | _aPremium collection: 2024 | ||
| 942 | _cRAA | ||
| 999 |
_c228383 _d228383 |
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