El servicio centrado en el cliente : (Registro nro. 228383)
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000 -LEADER | |
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fixed length control field | 01824nam a2200457Ii 4500 |
001 - CONTROL NUMBER | |
control field | DIGDISANT0610 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | NyNyDIG |
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION | |
fixed length control field | m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
fixed length control field | cr ||||||||||| |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 240304s2022 sp a ob 001 0 spa d |
035 ## - | |
-- | (OCoLC)1426283929 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DGITA |
Language of cataloging | eng |
Description conventions | rda |
-- | pn |
Transcribing agency | DGITA |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788490524220 |
Qualifying information | (libro electrónico) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
Cancelled/invalid ISBN | 9788487189968 |
Qualifying information | (libro en papel) |
041 1# - | |
-- | spa |
-- | spa |
050 14 - | |
-- | HF5415.5 ebook |
082 04 - | |
-- | 658.812 |
-- | 23 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Cottle, David W., |
Relator term | author. |
240 10 - | |
-- | Client-centered service. |
-- | Spanish |
245 13 - TITLE STATEMENT | |
Title | El servicio centrado en el cliente : |
Remainder of title | cómo lograr que regresen y sigan utilizando sus servicios / |
Statement of responsibility, etc | David W. Cottle. |
264 #1 - | |
-- | [Madrid, España] : |
-- | Ediciones Díaz de Santos, |
-- | [2022] |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 1 online resource : |
Other physical details | illustrations. |
336 ## - | |
-- | text |
-- | txt |
-- | rdacontent |
337 ## - | |
-- | computer |
-- | c |
-- | rdamedia |
338 ## - | |
-- | online resource |
-- | cr |
-- | rdacarrier |
347 ## - | |
-- | text file |
-- | rdaft |
347 ## - | |
-- | |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
588 0# - | |
-- | Online resource; title from PDF title page (Digitalia, viewed March 4, 2024) |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Professions |
General subdivision | Marketing. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Consumer satisfaction. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Quality control. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
-- | Translation of: |
Personal name | Cottle, David W. |
Title of a work | Client-centered service. |
791 2# - | |
-- | Digitalia (Firm), |
-- | distributor. |
793 0# - | |
-- | Digitalia eBook Collection: |
-- | Díaz de Santos |
776 08 - | |
-- | Print version: |
-- | Cottle, David W. |
-- | Client-centered service. Spanish. |
-- | Servicio centrado en el cliente. |
-- | [Madrid, España] : Ediciones Díaz de Santos, [1991] |
-- | 9788487189968 |
856 40 - LOCALIZACIÓN Y ACCESO ELECTRÓNICO | |
Materials specified | Digitalia Hispánica |
Identificador Uniforme del Recurso (URI/URL) | httpss://www.digitaliapublishing.com/a/136582/ |
910 ## - | |
-- | Premium collection: 2024 |
942 ## - | |
-- | RAA |
999 ## - | |
-- | 228383 |
-- | 228383 |
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